Exchange FAQ's

What Is The Fee Applied To Each Trade

Each trade on a decentralized exchange incurs a small trading fee which is used for the maintenance of the protocol, and rewards for liquidity providers. On Helix, this fee amounts to 0.1%, which is one of the lowest on Ethereum. For more information on the trading fees applied to each swap, check the Helix tokenomics.

I Can't See My Tokens In My Wallet

If you have just acquired tokens and they do not show in your wallet, you may need to import them. We've made a small guide on how to do so.

pageImporting Tokens To A Decentralized Wallet

What Is Slippage?

Slippage is termed as the difference between the price you expect to get for the crypto you have ordered, and the price you actually get when the order executes. The default slippage for many tokens is 0.5%, but can climb much higher. Some assets, especially those with reflective tokenomics, require a much higher slippage.

Why Did My Transaction Fail?

Often if prices are updating too fast and slippage is low, this can be a factor. It is also worth checking your balance and ensuring you have enough ETH for gas costs.

Current gas costs can be monitored in a number of places, including: https://ethereumprice.org/gas/ https://etherscan.io/gastracker https://www.useweb3.xyz/gas

What Is "Price Impact" ?

Price impact is best denoted as the influence of one user's individual trade over the market price of the underlying asset pair. With regards to AMMs, this directly correlates to the amount of liquidity in the pool.

Do I Need To Provide ID Or Pass KYC To Trade?

No, on a decentralized exchange like Helix, KYC is not necessary. DeFi allows users to participate without the need for a central authority, such as a bank, and Helix just makes it easier for that to happen. Check the Knowledge Base for more information on the differences between CEX and DEX.